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| The FSO staff provided services promptly and efficiently. |
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| The FSO staff was curteous and professional. |
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| The FSO staff was informed or made an effort to get the information needed to assist me. |
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| The FSO staff was knowledgable and able to answer my questions. |
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| The FSO staff model self-advocacy skills for me. |
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| The services that I received helped me to make progress towards my family's goals. |
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| The quality of life in our home has improved as a result of the services provided by the FSO. |
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| I would recommend the FSO services to other families. |
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